Cancellation Policy

This Cancellation Policy outlines the terms under which clients may cancel services purchased from CloserflowAI. CloserflowAI does not operate a refund program; this policy governs cancellations and renewals only.

This policy applies to all CloserflowAI services (including AI lead response, content production, virtual assistance, CRM integration, and real estate lead-generation and appointment-setting) whether purchased as subscription-based plans, one-time projects, or service renewals.

CloserflowAI dedicates time and resources immediately upon onboarding. Because work begins right away, fees already paid are non-refundable except where a refund is required by applicable law. You may, however, cancel future billing at any time as described below.

You may cancel at any time by sending a written request to info@closerflow.co or by using the cancellation option in your client dashboard.

Cancellations become effective at the end of the current billing cycle unless otherwise specified. You retain access to the Services through the end of the period already paid for.

CloserflowAI may suspend or terminate Services, without refund, in cases of:

• Non-payment or overdue balances;
• Violation of our Terms of Service;
• Abusive, fraudulent, or unlawful activity;
• Repeatedly withheld cooperation that prevents service delivery.

Subscription plans automatically renew at the end of each term unless canceled beforehand. We notify clients by email prior to renewal. To avoid an unwanted renewal, you must cancel at least 3 business days before the next billing date.

CloserflowAI does not provide refunds for fees already paid, including partially used subscriptions, completed work, setup or onboarding fees, and payment-processing charges. Canceling stops future billing; it does not refund amounts already charged.

At our discretion, and as an alternative to cancellation, we may pause a subscription instead of ending it. Paused services may retain account credits for a limited period as agreed in writing. Credits are non-transferable and hold no cash value.

If you believe a charge is incorrect, please contact us first at info@closerflow.co so we can resolve it. Initiating a chargeback without first contacting us constitutes a breach of this Policy and may result in suspension or permanent restriction of Services.

CloserflowAI reserves the right to update this Policy at any time. Revisions will be posted on this page with a new effective date.

For cancellation requests or questions about this Policy, email info@closerflow.co or support@closerflow.co. CloserflowAI, 30 N Gould St, Ste R, Sheridan, WY 82801, USA.